Client ratings and Google reviews

Receipts ask how the visit was; happy clients are invited to review you on Google.

Every receipt email has five stars. Tapping one opens a small page:

4 or 5 stars: they're invited to leave a Google review, with a button straight to your Google page.
1 to 3 stars: they're asked what could have been better. That note comes privately to you and your managers, so you hear it before anyone else does. They can still choose to post on Google.

Set this up in Salon Settings → Reminders & messages → Ask clients to rate their visit. Paste your Google review link there; get it from your Google Business Profile by tapping Ask for reviews.